Effective Date: October 11, 2025
This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our online store.
Information We Collect
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
- We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
- If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
How We Use Your Data
Your personal data is used to:
- Process orders and manage payments
- Arrange shipping and fulfillment
- Send order confirmations and updates
- Respond to customer service requests
- Personalize your shopping experience
- Comply with legal obligations.
How We Collect Data
We collect data directly from you during checkout, through account registration, and via forms (such as newsletter signups), as well as automatically through cookies and analytics tools.
Who we share your data with
We may share your data with trusted service providers, such as payment processors, dropshipping partners, and carriers, strictly to fulfill your order and provide customer support. We do not sell your personal data.
We share information with third parties who help us provide our orders and store services to you; for example --
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide a better shopping experience and analyze website traffic.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, or delete your personal data, object to or restrict certain processing, and withdraw consent at any time. To exercise these rights, contact us at customersupport@emsketch.com.
Data Security
We implement reasonable security measures to protect your information against unauthorized access, use, or disclosure, including encrypted transactions and secure data storage.
Children’s Privacy
We do not knowingly collect information from children under 13 years old. If you believe a child has provided personal data to us, please contact us and we will delete such information.
Third-Party Links
Our site may include links to other websites or services. We are not responsible for the privacy practices or content of third-party sites.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new effective date.
Solid Security
We use the SolidWP security plugin to secure emsketch.com. What personal data we collect and why we collect it:
Cookies
A cookie named “itsec_interstitial_browser” is created to track a user’s login process to implement enhanced security features. Visiting the login page sets a temporary cookie that aids compatibility with some alternate login methods. This cookie contains no personal data and expires after 1 hour.
Security Logs
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.
Who we share your data with
This site is scanned for potential malware and vulnerabilities by the SolidWP Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.
Where we send your data
This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by solidwp.com. For privacy policy details, please see the SolidWP Privacy Policy (https://go.solidwp.com/solid-privacy-policy).
Google for Woocommerce
We use the Google for Woocommerce to sync our Woocommerce feed to Google Merchant Center. Please review the Google privacy policy that applies to this usage.
Woocommerce Shipping & Tax
Data used:
- For payments with PayPal or Stripe: purchase total, currency, billing information.
- For taxes: the value of goods in the cart, the value of shipping, and destination address.
- For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities.
- For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.
Data synced:
- For payments, we send the purchase total, currency, and customer billing information to the respective payment processor.
- For more details, please see the respective third party’s privacy policy (Stripe’s Privacy Policy and PayPal’s Privacy Policy.
- For automated taxes, we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar.
- Please see TaxJar’s Privacy Policy for details about how they handle this information.
- For checkout rates, we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to the carrier directly or via EasyPost, depending on the service used.
- For shipping labels, we send the customer’s name, address, as well as the dimensions, weight, and quantities of purchased products to EasyPost.
We also store the purchased shipping labels on the Jetpack server to make it easy to reprint them and handle support requests. See more about what data Jetpack syncs.